Longfu88 Privacy Policy – Malaysia User Data Protection

Longfu88 understands that your personal information is highly valuable and sensitive. The trust you place in us when you register and play on this platform is a responsibility we take seriously.

This Privacy Policy is written in plain language — not complex legal jargon — so you always know exactly what happens to your data. We don't want you to need a legal dictionary to understand your own rights.

This policy explains:

• The types of information we collect when you use longfu88.
• Why we collect certain information and how it is used.
• Who can access your data and under what circumstances.
• How we protect your data from unauthorised access.
• Your rights regarding the personal data we hold about you.

Longfu88 only collects data that is strictly necessary to provide a safe and quality service. Below is a complete list of the data types we collect and their purposes:

We do not collect information beyond what is operationally necessary — such as biometric data, religious information, or medical data — except where specifically required by law.

Every piece of data we collect has a specific purpose. longfu88 does not use your data for anything unrelated to platform operations. The following are the primary ways we use your information:

• Account Management: Processing registration, verifying identity via KYC, managing logins, and maintaining your account records.
• Transaction Processing: Securely verifying and processing all deposits and withdrawals using the financial information you have registered.
• Platform Security: Detecting suspicious activity, preventing fraud, hacking, and multiple account abuse.
• Service Communications: Sending important notifications related to your account, security, and platform updates – not unauthorised promotional spam.
• Legal Compliance: Meeting reporting requirements to regulatory bodies and authorities when required by law.
• Platform Improvements: Analysing usage patterns in aggregate (not individually) to improve the user experience and platform performance.
• Responsible Gaming: Monitoring gameplay patterns to identify players who may need assistance and presenting appropriate self-control tools.

Longfu88 does not sell, rent, or trade your personal information. However, there are limited situations where we need to share data with certain parties to keep the platform operating safely and in compliance with the law:

• Payment Providers: Information required to process deposits and withdrawals is shared with licensed payment providers such as FPX, local banks, and eWallet operators. They are subject to their own privacy and security policies.
• KYC Providers: To verify player identity, we use third-party document verification services that comply with international data security standards.
• Legal Authorities: longfu88 will disclose required information to the relevant authorities when mandated by a court order, warrant, or valid legal provision.
• Fraud Prevention: To help combat cross-platform fraud, we may share limited information with recognised industry fraud prevention networks.

All third parties that receive data from longfu88 are required to comply with strict data protection agreements and are not permitted to use that information for any purpose beyond what is specified in those agreements.

Longfu88 invests seriously in data security infrastructure. We employ multiple layers of protection to keep your information safe at all times:

• Transit Encryption: All communications between your device and our servers are secured by TLS 1.3 with 256-bit SSL encryption — the same standard used by major financial institutions.
• Storage Encryption: Sensitive data such as bank account numbers and identity documents are stored in encrypted form on our servers. Even internal staff cannot view this information in full.
• Strict Access Control: Only staff who require access to perform their duties are authorised to view user data, and all access is logged and audited.
• Two-Factor Authentication (2FA): Player accounts and our internal systems are protected by 2FA to prevent unauthorised access even in the event of a password breach.
• Continuous Monitoring: Our systems are monitored 24 hours a day, 7 days a week to detect any anomalies or intrusion attempts.
• Regular Security Audits: longfu88 conducts regular penetration testing and security audits by independent cybersecurity firms to identify and patch vulnerabilities.

Longfu88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login sessions, security, and language preferences. These cookies cannot be disabled without affecting platform functionality.
• Analytics Cookies: Helping us understand how users interact with the platform in aggregate so we can make improvements. This information is not linked to individual identities.
• Preference Cookies: Saving your preferences such as language and display layout so you do not have to reconfigure them each time.

You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may affect platform functionality.

Longfu88 does not store your data indefinitely. We have a clear data retention policy based on operational and legal requirements:

• Active Account Data: Retained for as long as your account remains active and for the legally required period following account closure.
• Financial Transaction Records: Retained for a minimum of 7 years in accordance with financial regulations and anti-money laundering requirements.
• KYC Documents: Retained for the period stipulated by regulatory authorities, typically 5 to 7 years after account closure.
• Technical Logs: Retained for 90 days for troubleshooting and security purposes, then automatically deleted.
• Communication Records: Support conversations are retained for 2 years for service quality and dispute resolution purposes.

Once the defined retention period expires, data is securely deleted using methods that ensure it cannot be recovered.

You have strong rights regarding the personal data longfu88 holds about you. Here are your key rights:

To exercise any of the above rights, contact the longfu88 support team via in-platform live chat. We will process your request within 30 business days.

Longfu88 is a platform strictly for adults aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18.

If we discover that a child's data has been collected inadvertently, we will promptly delete the information and close the account in question. Parents or guardians who become aware that their child has registered an account on longfu88 are urged to contact us immediately through customer support.

Longfu88 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or platform improvements. When material changes are made, we will:

• Updating the "Last Updated" date at the top of this document.
• Displaying a clear notice on the platform's home page or login page for at least 14 days.
• Sending email notifications to all registered users if the changes materially affect how we use your data.

Continued use of the longfu88 platform after changes take effect will be considered acceptance of the updated policy. If you do not agree, you may close your account and request deletion of your data.

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, our team is ready to assist:

• Live Chat: The fastest option — available 24/7 directly within the longfu88 platform.
• Email: [email protected] — we aim to respond within 2 business days.

For formal privacy rights requests such as data access or deletion, please include "Privacy Request" in your message subject line so it can be handled by the right team with the appropriate priority.